WHAT WE OFFER
Dealership Fixed Operations Consulting
Improve the effectiveness and profitability of every aspect of your business with our expert review of your entire operation. We inspect every detail from the process itself to the hand off.
Dealership Fixed Operations Training For All Positions
Achieve better outcomes with specialized training for service advisors and service technicians. This includes everything from how to interact with customers to how to perform processes. One-on-one or group on-the-job training available.
Service Business Development Center (BDC)
Perfect the service customer experience. From following up with customers to service completion, a better experience increases your Customer Service Index Scores and profitability. We set up new BDCs and offer training for your current one.
Department Head Transition
When looking to fill a manager or director role in service or fixed operations, we help recruit the best talent in the industry. We also help oversee your fixed ops department while helping to interview. Once a hiring decision has been made, we train and coach them into their new position based on the specifics of your dealership.
Google My Business Startup Package
Build your online presence for your service and parts departments by making your business more visible to potential customers.
Used Vehicle Recon Consulting and Training
We train and consult your team to achieve a 72 hour turnaround time for used vehicle production.
Improve the efficiency of your parts department so that technicians can focus on getting the job done. The end result? Happy customers.
SCHEDULE AN INTRODUCTION
Book a call with our founder, Chris Schaubert, to find out more about our services and how we can make a positive impact on your fixed operations.